FAQ
At Rothstein's Jewelry, we strive to make your shopping experience as easy as possible. Here are some frequently asked questions that may help: How Do I Place An Order? Placing an order is simple - just browse our online catalog and add the items you want to your cart. Once you're ready to checkout, follow the steps to enter your shipping and payment information. If you have any questions or need assistance, please contact our customer service team at [insert contact information]. Payment and Shipping We offer secure payment options for your convenience, including major credit cards and PayPal. We also offer free shipping on all orders over $500. For orders under $500, a shipping fee of $25 will be applied. Please allow 3-5 business days for processing and an additional 1-2 business days for shipping. Secure Ordering & Payment Options At Rothstein's Jewelry, we take your security seriously. Our website is equipped with the latest encryption technology to protect your personal information. In addition to secure payment options, we also offer a 30-day return policy for any items that do not meet your expectations. Returns & Refunds We want you to be completely satisfied with your purchase from Rothstein's Jewelry. If for any reason you are not satisfied with your order, please contact our customer service team within 30 days of receiving your order to initiate a return. We will provide you with a return label and process your refund as soon as the item is received and inspected. Please note that custom orders are not eligible for returns or refunds.